Ordering – Payments – Returns
Ordering And Payment with LadySin Women’s Fashion
ORDER PROCESSING AND CANCELLATION
Orders are processed pending availability and credit verification. Orders placed on Friday after 7:00pm AUS EST (Eastern Standard Time) will begin processing on the following Monday. Our customer support will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Delivery time does not include Sundays or holidays.
Please note: Once an order has been placed, it cannot be modified or canceled.
Although we make every effort to keep sufficient stock of items listed on Our shop, occasionally we do sell out of certain products. If we are out of stock on an item that you’ve ordered, we will notify you via email. Any changes will be reflected in your order total as well as in your shipping confirmation.
We accept PayPal. Allowing you to use your Visa, Master Card & Discover.
Refunds will be processed by Oue staff within 7 business days. Please allow your financial institution an additional 7 to 10 business days to post to your account.
• Merchandise must be returned within 30 days.
• Merchandise must not be worn, altered, or washed.
• Merchandise must have all tags attached and be returned in original packaging.
• Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
• Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
• Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
• Final Sale items may not be returned.
• We monitor account activity and reserve the right to refuse transactions and/or close accounts based on order or returns behavior
1. Package or securely repackage your merchandise. Cover or remove any original mailing address label or carrier barcodes from package.
NOTE: When returning footwear, do not use your shoe box as your shipping box.
2. Place the original invoice on the outside of your package, along with your customs document, to expedite delivery.
3. Please send your return to the relevant address of the warehouse we communicated with you.
4. Ship your package using a trackable, insured shipping method.
We cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
5. You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed.
REFUNDS & PROCESSING TIME
If your package arrives at our warehouse within the 30-day timeline specified above, your refund will be processed in accordance with the purchase documentation and payment within 5 business days. You will be notified via email when this transaction has taken place. NOTE: Your bank may need extra time to process a refund after receiving the information.
NEED A DIFFERENT SIZE/COLOR?
In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you”ll get the right size or color fastest if you simply place a second order. Once we receive your return, we”ll credit your account.